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Privacy Policy

Effective Date: July 15, 2026

Welcome to Sumangali & Co ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, sumangaliandco.com, or purchase home appliances and furniture from our store located in Vyasarpadi, Chennai.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, or otherwise contact us.

The personal information that we collect depends on the context of your interactions with us and the website, and may include:

  • Contact Information: Name, phone number, email address, and billing/shipping address.

  • Payment Information: Data necessary to process your payment if you make purchases, such as payment instrument number (such as a credit card number) and the security code associated with your payment instrument.

  • Communication Data: Information you provide when interacting with our customer service via email, phone, or messaging platforms like WhatsApp.

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

  • To Fulfill and Manage Your Orders: We use your information to process payments, arrange for the delivery of furniture and appliances to your location, and handle returns or exchanges.

  • To Send Administrative Information: We may use your personal information to send you product, service, and new feature information, or information about changes to our terms, conditions, and policies.

  • To Send Marketing and Promotional Communications: We may use your personal information for our marketing purposes, such as sending you updates about seasonal sales, new air conditioning units, or special offers via SMS, email, or WhatsApp. You can opt-out of our marketing emails at any time.

  • To Request Feedback: We may use your information to request feedback and to contact you about your use of our website or your in-store experience at our Vyasarpadi location.

3. How We Share Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with:

  • Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processors, local delivery and logistics partners in Chennai).

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Use of Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. This helps us maintain the security of our website, understand how users navigate our store online, and improve the overall shopping experience.

5. How Long We Keep Your Information

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

6. How We Keep Your Information Safe

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Your Privacy Rights

Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us using the information provided below.

8. Updates to This Notice

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Effective Date," and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this policy, you may contact us at:

Sumangali & Co

Vyasarpadi

Chennai, Tamil Nadu

India

Website: sumangaliandco.com

Email: contact@sumangaliandco.com

Phone: 7418000010

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